Frequently Asked Questions and Important Information to Know Before your Appointment
If you have any questions that are not listed below, please TEXT 240-217-2590. If you call, we may not be able to answer because we are probably in session!
• Please arrive about 5 minutes early to first appointment to fill out your medical forms.
• Our practitioners are not required to wear masks. If you would like to wear one, you are welcome to but it is not required. • Your first appointment must be made online so you can enter the information that we need.
• When booking online, your credit card is no-show protected. This means we only have access to it if you breach our cancellation policy. It is not on file.
• Only women can receive Brazilians, or any kind of Bikini or butt Waxes! These services are not for men.
• There is a 3.5% card charge, but we do accept cash!
• You will be charged 50% of the service scheduled if you cancel without a 24 hour notice.
• You will be charged the full amount of the service scheduled if you do not show up to your appointment without canceling. There is a late fee for waxes, lash lifts, and tints. $1 per min
Please Understand the Following:
Five Senses Therapeutic Massage is a professional establishment with a zero tolerance policy. Please arrive 5-10 minutes early to your first appointment to allow enough time to fill out a medical intake form. If you need to cancel, a 24 hour notice MUST be given, otherwise you will be charged 50% of the service that you have scheduled. If you fail to show up for your appointment you will be charged the full amount of the service scheduled. If you are late for your appointment, your massage or facial time will be cut short. If you are late for a wax, lash lift, or tint, you will be charged a late fee. Discounts may not be combined with any other discounts. All sales are final. Minors must be at least 14 years of age to receive a massage, and have a parent or guardian present to sign a medical release form. There is an extra charge for credit cards, but we do accept cash. Thank you for understanding.
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