Five Senses Therapeutic Massage is a professional establishment. When you arrive for you first appointment you will fill out a medical intake form. We will take your credit card information to insure your future appointments. A 24 hour notice MUST be given, otherwise you will be charged 30% of the service that you have scheduled. If you fail to show up for your appointment you will be charged the full amount of the service scheduled. If you are late for your appointment, your massage time may be cut short. Discounts may not be combined with any other discounts. There is an extra charge for credit cards, but we do accept cash. The benefits of essential oils used in the aromatherapy massage are not based on FDA approval but rather on anecdotal evidence. Thank you for understanding.