• Five Senses Massage is a professional establishment with a zero tolerance policy. •Please arrive 5-10 minutes early to your first appointment to allow enough time to fill out a medical intake form. •If you need to cancel, a 24 hour notice MUST be given, otherwise you will be charged 50% of the service that you have scheduled. •If you fail to show up for your appointment you will be charged the full amount of the service scheduled. •THERE ARE ABSOLUTELY NO EXCPEPTIONS FOR NO SHOWS OR DAY OF CANCELATIONS. •If you are late for your appointment, your massage or facial time will be cut short. If you are late for your appointment please call or text us so that we do not mark you as a no show. If you are more than 15 minutes late for an appointment without making us aware that you are coming, you will be marked as a no show, and charged in full. Best contact number to text is our square number: 844-921-4851 •If you are late for a wax, lash lift, or tint, you will be charged a late fee. •Discounts may not be combined with any other discounts. • All sales are final. •Minors must be at least 14 years of age to receive a massage, and have a parent or guardian present to sign a medical release form. •There is an extra charge for credit cards, but we do gladly accept cash.